Warranty Policy
Warranty Policy
At Cutech Global we are committed to providing our customers with high-quality electronics, smart devices and security cameras that they can rely on. To ensure your satisfaction we offer a 365-day warranty on all our products.
How to Claim Warranty
To make a warranty claim please follow these steps:
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Contact Cutech Global customer support with:
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Your order number
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A detailed description of the issue you are experiencing
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Our customer support team will review your claim and determine if the issue is covered under the warranty.
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If your claim is approved we will provide instructions to send the product back for repair or replacement.
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If the issue is not covered we will provide guidance on how to purchase a replacement or repair the product.
Important: The warranty does not cover:
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Physical damage
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Damage caused by liquid, fire or environmental factors
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Misuse, neglect or unauthorized modifications
Product-Specific Warranty Coverage
Indoor Cameras
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Covered: Technical defects and manufacturing defects
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Not Covered: Physical damage, liquid or fire damage
Outdoor Cameras
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Covered: Technical defects and manufacturing defects
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Not Covered: Physical damage, fire damage
Warranty Claim Options
You have two options to claim warranty:
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Visit Our Service Center
Bring your product to our office for repair or replacement:
1/10798-A, Subhash Park, Shahdara Near Mandir, Shahdara, Delhi, 110032 -
Ship the Product to Us
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Send the product to our office for repair or replacement.
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You are responsible for the shipping charges (Depending on location).
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Contact for Warranty Claims
To begin your warranty claim, contact us:
globalcutech@gmail.com
+91- 782-724-1542
Our team will provide detailed instructions to ensure a smooth and fast warranty process.
We understand that purchasing a new product is an investment and we are here to ensure that you are completely satisfied. If you have any questions or concerns about our warranty policy, please contact Cutech Global customer support.